Analytics API Version 1.2.0

This release introduces a new resource, customer_service_metric, which includes the new getCustomerServiceMetric method.

New Features

This release adds one new method, getCustomerServiceMetric, which gets a seller's customer service metric rating.

Sellers can get customer service ratings for either ITEM_NOT_AS_DESCRIBED or ITEM_NOT_RECEIVED transactions, and they can review data for either the CURRENT or PROJECTED time frames.

Schema Changes

The schema has been updated with a new resource (customer_service_metric) with all of its supporting data types and objects. For details, please see the Analytics API Reference.

For details on how to use and interpret the response from the new getCustomerServiceMetric method, see the Selling Integration Guide.